Should the governess leave within the first ninety days of commencement of employment, we will undertake to replace her, free of charge, with another suitable candidate. The request for such a replacement must be made, to the agency, within 30 days of the previous candidate having left the position and we will "pull out all stops" to find a replacement. It stands to reason that we are unable to put any time frame on such a replacement as we would need to source a suitable candidate.

Should the governess leave after ninety days, but prior to a year (only in the event of the candidate being a Permanent placement), we would find a replacement, bill the client in full for the replacement, then pass a credit for the number of months for which the initial governess did not work, up to twelve months. (For example, should the initial governess leave after eight months, after being employed on a permanent basis, we would invoice the client in full for the replacement, at our normal rates, then, on the same invoice credit the client for four twelfths of the amount of the initial invoice).

It should be clearly noted that the above guarantees are not extended with the start of employment of subsequent candidates after the original placement.
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                                           Contact us at (011) 442-0722 or e-mail us at childcare@governess.co.za